ABC DAY NURSERIES

 

ABC are a successful Pre-school day nursery that has four Ofsted-rated Outstanding nurseries.

ABC DAY NURSERIES

ABC are a successful Pre-school day nursery that has four Ofsted-rated Outstanding nurseries. 

CHALLENGE

Penny Hustwick, founder and Managing Director of ABC Nurseries was, and is, an excellent practitioner and innovator in the field. She is passionate about providing the children at her nurseries with the best start possible. She provides an exciting environment which stimulates the children in her care in a safe and happy environment which has led to each of the nurseries being awarded and retaining their Ofsted Outstanding status.

Penny did not have formal business training and her ‘learning-on-the-job’ approach became insufficient as the number of nurseries, staff and children increased. This was exacerbated by increased legislative pressure on nurseries which has led to a position whereby many nurseries are struggling to survive. Recent years has seen an average of over 100 nurseries per annum closing due to being loss-making. It is a very difficult sector

KEY ACTIONS TAKEN

  • Robust budgeting process with regular performance reviews to address any variances

  • Successful implementation of necessarily high fee increases

  • Lobbying of local and national governments, backed with financial data which led to modifications in legislation and payment terms

  • Re-organisation of Senior Team to allow for better delegation and sharing of workload

  • Instigation of suite of KPIs from sales and Marketing through Operations and Finance which provide early warning signals allowing for corrective action

OUTCOMES

Financially stable business

Greater feeling of being in control for the owner

1

Successful development and launch of fourth nursery, actively seeking to develop a fifth nursery, bucking the trend of industry closures

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Strong senior team

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